Privacy Policy

Our Contact Details

Name: Equicentric Limited
Address: Tower Road, Little Downham, CB6 2TD
Phone Number: 01353 699909
E-mail: info@equicentric.com

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• By entering your Billing and Shipping address
• As part of the payment process during checkout

We use the information that you have given us in order to:

• Process your order
• Ship your goods to the required address

How we store your personal information

Your information is securely stored as part of the Woo e-Commerce platform.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Equicentric Limited, Tower Road, Little Downham, CB6 2TD

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk